Legal
Privacy policy
How we collect, use and protect your personal information.
Last Updated: 2 August 2026
1. Introduction
Curry Pizza House Pty Ltd (ABN: 12 345 678 901) ("we", "us", "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This policy applies to all personal information we collect about prospective franchisees, customers, suppliers, and website visitors.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact details (name, email address, phone number, postal address)
- Financial information (investment capacity, net worth, liquid assets)
- Employment history and business experience
- Identification documents and references
- Marketing preferences and communication history
- Website usage data and cookies
2.2 Sensitive Information
We do not routinely collect sensitive information unless it is necessary for franchise evaluation or required by law. Sensitive information may include health information for insurance purposes or criminal history checks for franchise approval.
3. How We Collect Information
Direct Collection
- Franchise application forms
- Information request forms
- Phone calls and meetings
- Email correspondence
- Discovery day events
Indirect Collection
- Website analytics and cookies
- Credit checks and reference checks
- Third-party lead generation services
- Business referrals and recommendations
- Public records and databases
4. How We Use Your Information
Franchise Development
Evaluating franchise applications, conducting background checks, providing franchise information, and managing the franchise approval process.
Communication
Responding to inquiries, providing updates on franchise opportunities, sending marketing materials, and maintaining ongoing business relationships.
Legal and Regulatory
Complying with franchising regulations, maintaining required records, and fulfilling disclosure obligations under the Franchising Code of Conduct.
Business Operations
Improving our services, analyzing market trends, developing new opportunities, and managing our business relationships.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Authorized Third Parties
- Professional advisors (lawyers, accountants, business consultants)
- Financial institutions for verification purposes
- Background check providers and reference contacts
- IT service providers and cloud storage services
- Marketing and communication service providers
We may also disclose information where required by law, to protect our rights, or in connection with any sale or transfer of our business.
6. Data Security
Security Measures
- SSL encryption for data transmission
- Secure cloud storage with encryption
- Regular security audits and updates
- Access controls and authentication
- Staff training on privacy obligations
- Confidentiality agreements with third parties
- Regular backup and disaster recovery procedures
- Incident response and breach notification protocols
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
Access Your Information
Request copies of the personal information we hold about you.
Correct Your Information
Request corrections to inaccurate or outdated information.
Withdraw Consent
Opt-out of marketing communications at any time.
Lodge a Complaint
Contact us or the Office of the Australian Information Commissioner.
8. Cookies and Website Usage
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance.
Types of Cookies
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
9. Contact Us
Privacy Officer
Company: Curry Pizza House Pty Ltd
Email: privacy@pizizza.com.au
Phone: 1300 123 456
Address: 123 Franchise Street, Footscray VIC 3011
Office of the Australian Information Commissioner
If you're not satisfied with our response to your privacy complaint, you can contact the OAIC:
Website: www.oaic.gov.au
Phone: 1300 363 992